The Brief

LCF previously occupied a period building. Due to the nature of the building, the accommodation was very cellular and disjointed. Staff were spread over five floors and internal open plan areas were lacking in natural light. Ben Johnson were asked to complete a workplace analysis involving interviews with key members of staff to understand their working practices. This covered the hard issues regarding meeting room facilities, storage requirements, access to printers and numbers of workstations, but also the soft issues of team communication, noise control, ability to concentrate, collaboration and informal interaction.

This analysis allowed us to generate a space requirement for the organisation, which LCF could then use in their search for alternative accommodation. The decision was made to move all the staff into open plan, which would be a big change for them, but which also had benefits. The existing furniture was to be retained so the challenge for Ben Johnson was to supplement this with new items which would create some sense of privacy between workstations. The layout also had to ensure that sufficient quiet areas were provided to ensure staff were able to concentrate when necessary.