The Brief

A leading Medical Device Manufacturer approached us to enhance their visitor and client experience across several key areas, including Reception, Boardroom, and a Customer Experience Room.

The reception needed to better reflect the brand’s values as a modern, fast-paced global manufacturer, while improving functionality, security, and visitor flow. The space also had to accommodate hidden storage and a waiting area for up to eight people, despite limited available space.

Existing meeting rooms were no longer sufficient, so a larger space was required for meetings and training without increasing the building footprint. In addition, the Customer Experience Room was designed as an immersive, interactive environment to showcase innovation, support training, and engage visiting surgeons, students, and suppliers, all within a clean, clinical, and cutting-edge setting.

 

Sector
Life Sciences, Offices
Location
West Yorkshire
Business
Manufacturing
Date
Nov 2016
Size
2,000-10,000 sqft
Duration
8 Weeks

The Solution

Reception:
The design we proposed aimed to solve the problems outlined – first by relocating the reception desk from under the staircase to create that important storage space behind – areas for paperwork, deliveries and visitor belongings were created. The staircase was also refurbished as it should be a feature, not a hindrance. The other important things in a greeting area are lighting and flooring – both of which were featured in our design and made the reception look lighter and more spacious. We knew branding was important, so we took this into consideration and communicated the brand values through our design, along with displaying logos. Security was also important to the client, so we addressed this by installing secure doors to working areas.

Boardroom:
The client needed a larger boardroom, so 2 smaller meeting rooms were converted into one with dual purpose so it could be used flexibly. When one room, it had capacity for 20 with the large bespoke table with in built electrics. When required, it can be reconfigured into an auditorium with seating for 40. When a boardroom it had grand leather seating, and when an auditorium, it used complimentary stackable chairs. Additional finishing touches included blackout blinds, an integrated fridge and AV solutions such as click and share. As well as functioning as requested, we also made the room give a great impression with the use of lighting, wallpaper and feature carpeting.

Customer Experience Room:
We created a social yet functional space where formal and collaborative working was encouraged. The design included recessed and integrated display solutions, both physical and digital. Different lighting was used for different functions as well as carpet to zone areas. Furniture was selected to create a hi-tech impression, as well as to function as needed. We continue to work with the client nationally on various design and build schemes.

 

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