The UK population is ageing, with baby boomers making up 19% of the population in 2022, with this number potentially rising to 27% by 2072. This translates into the world of work, with four generations in the workforce in 2024, made up by baby boomers, generation x, millennials and generation z. As an employer, this is something that should be at the forefront when thinking about office design.

Think about an average meeting at work and who’s present in the meeting, its likely that there is more than one generation in the room (or virtually), all with different perspectives and communication styles. On the surface this may seem like a challenge. However, by having different generations working in unity in the workplace environment, companies can reap the benefits of the different skill sets that each generation offer. Every generation is unique, older generations may bring knowledge and experience to the workplace, whilst younger generations may bring new ideas and innovation.

 

First of all, what are the four generations in the workplace?

• Baby Boomers- born between 1946 and 1965
• Generation X- born between 1966 and 1980
• Millennials- born between 1981 and 1999
• Generation Z- born between 2000 and 2015

 

What does each generation value in the workplace?

Baby Boomers

Those between the ages of 59 and 78 might be on their way to retirement, but many continue to work. Typically, this generation is averse to change, and with the changes in the business world in recent years since the covid pandemic, this may have been challenging for some. Since hybrid working has come into force, over the last few years of creating amazing office spaces we have seen a shift in this generations thinking, with some boomers embracing new technologies to better support their working styles.

Boomers value security and structure in their job roles and prefer face to face communication as opposed to digital communication such as teams or zoom meetings. Considering office design, boomers require space for face-to-face engagement and collaboration in the office, whether these are meeting areas for internal or external meetings, or an open plan office so they can effectively communicate with their colleagues. It could be said that the shift towards hybrid working has had the biggest impact on this generation due to their time in work, seeing the most change.

Generation X 

Gen X are those aged between 44 and 58. Gen X typically have a strong work ethic as well as appreciating flexibility, this generation is open to informal work styles and simply want a good work environment, flexible hours, and good pay. Informal office design could include different zones like breakout areas, meeting rooms, soft seating areas and acoustic booths.

Gen X were responsible for creating the internet, meaning that they know a world with and without the typical technologies we now see in the workplace, including their advantages and disadvantages. Because of this, they can be seen as tech savvy, but not tech dependant.

Millennials

Millennials are classed as those aged between 25 and 43. Millennials value sustainability and culture in the workplace as well as wanting flexibility and a good work life balance. It is said that by the year 2030, millennials will make up 75% of the workforce, so, it’s in business’ best interests that they carefully consider what it is that this generation want when it comes to workplace design. Building a positive company culture will go a long way in attracting and retaining millennials and boosting company culture through office design is something we know a thing or two about, we’ve created many, many spaces with this factor in mind.

A positive company culture can be achieved through office design by incorporating elements such as ergonomic furniture, biophilic design, making the best use of any natural light and providing different zones in the office- all of which also contribute to workplace wellbeing. The first step towards a positive company culture is prioritising the wellbeing of your employees. Additionally, the space planning process can help visualise different zones in the office, these can include different areas such as breakout spaces, quiet rooms and even areas that promote relaxation, all supporting health and happiness.

Generation  Z 

The upcoming generation, Gen Z’s- those aged between 9 and 24 years old. The oldest members are now entering the world of work through apprenticeships, part time and full-time employment, and for some, this is the beginning of their careers. It’s no surprise that growing up in a world full of technology that this generation prefer video calls over face to face meetings, however, that doesn’t mean to say they aren’t engaged in the workplace. In fact, Gen Z’s really value social activities and building connections in the world of work. The world economic forum reports that roughly 80% of Gen Z want to work for an employer that aligns with their beliefs and values, and that these employees expect a sense of belonging in an organisations culture.

Known to be independent and competitive, this generation has a strong focus on sustainability and mental health. From our previous experience, accommodating the needs of this generation through office design includes implementing adaptable spaces, enhancing collaboration through integrated technology, and wellness and quiet zones to promote wellbeing. Businesses must start looking at the core values of Gen Zer’s and take on board what is important if they are to attract and retain the best talent, this includes looking at sustainability strategies and workplace mental health.

 

Our Workplace Design Tips to cater for all age groups  

It is important to recognise that one size does not fit all when it comes to designing an office space for different generations. Creating a workplace with different zones and work environments will give your employees the option to work in an area which is best suited to their needs, this will also help your company move more towards an agile working style.

It is key to get everyone’s input before you jump ahead and re design your office without any feedback from those who will be using the space the most (your employees!), that’s why we always ask the question- what do your employees want from the office? Communicating with each generation in the office is key, to understand their needs, what works best for them and what they would like to further support their time spent in the office.

Every office has the opportunity to offer a variety of spaces to cater for different needs. A multigenerational workplace can be supported by flexible, adaptable spaces- think solutions such as modular furniture. Modular furniture is a great example of a flexible solution due to its adaptability in the workplace, it can adapt to ever changing needs and its even a great sustainable option!

Zoning involves dividing the workplace up into different zones, and this is a great way to support a multigenerational workforce. Examples include- breakout space, collaboration zones, town hall space, quiet zones and meeting areas, all of which offer very different styles of working. If you don’t want to commit to fixed zones, think about incorporating things like space dividers or folding partitions into your office design, these can also create different zones, without committing to fixed zones.

 

When embarking on an office design, office fit out project or refurbishment, recognising different generational needs is key, take the time to really consider what it is your employees want out of the workplace, as well as thinking about the future. At Ben Johnson Interiors, we can help you create a workplace that supports the needs of everyone, and a workplace that guarantees productivity and happiness for all. Get in touch with us today to discuss your workplace challenges!